How does Critical HealthEvents coverage affect my health insurance?
It works in addition to your medical insurance! Trustmark doesn’t coordinate with any other insurance you have, and we pay you directly, so you will get your benefit even if your medical insurance pays the entire cost of your care.

What is a “critical illness;” what types of conditions are covered?
Many Critical HealthEvents policies cover cancer, heart attack and stroke. Unlike other critical illness policies, Critical HealthEvents offers payments for certain early or less serious forms of these events.

Some employers offer Critical HealthEvents plans that cover heart attack and stroke but not cancer. Ask your benefits representative or an enroller to find out the coverage you’re being offered.

What does it mean that Critical HealthEvents has a “replenishing benefit?”
At the start of every calendar year, 100% of your annual maximum benefit is available again, no matter how many benefits you have received.

You can explore how the benefit works by clicking here.

How does “EZ Value” work?
EZ Value is, as the name suggests, an easy way to increase the benefit amount of your policy without any medical questions. Each year for a set number of years, your weekly premium increases by $1. We use that money to increase the benefit. We’ll send you a letter in advance of each year’s increase, showing you what your new weekly cost will be, as well as your new benefit. You can opt out at any time.

EZ Value isn’t available on every plan. Check with your benefits representative to see the specifics of the plan you’re being offered.

How long will it take Trustmark to handle my claim?
We typically process Critical HealthEvents claims within five business days, which includes the time we take to communicate with you to confirm our payment or ask you for more information.

What can I spend my benefits on?
Anything! We pay you directly, so you can use the money for anything you want.

Still need more details? Keep exploring this site, or get in touch with your benefits representative to get everything you need to make the right choice for you and your family.